Welcome to Mefota! We are glad you have chosen to shop with us and we are committed to providing you with the best shopping experience possible.
PROCESSING TIME
All orders are processed within 2-7 business days. Business days are Monday to Saturday. Once your order has been processed, you will receive a confirmation email with a shipping tracking number.
SHIPPING TIME
The shipping time for your order is 7-8 business days from the date of shipment. Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather conditions or customs processing.
SHIPPING FEE
At Mefota, the shipping fee for all orders within the USA is a flat rate of $5. This fee covers the cost of packing, handling and shipping your items to your doorstep. The shipping method used is reliable and fast, ensuring that your order arrives at your door in the shortest time possible. Whether you are ordering one item or multiple items, the shipping fee remains the same, making it convenient and affordable for all customers.
ORDER TRACKING
Once your order has been shipped, you will receive an email with a tracking number. You can track the status of your shipment by visiting the shipping carrier’s website and entering your tracking number. If you have any questions or concerns regarding your shipment, please feel free to contact our customer service team at [email protected].
DELIVERY CONFIRMATION
Upon delivery, it is the customer’s responsibility to inspect the package for any visible signs of damage or tampering. If there is any issue with the order, it is important to contact us within 24 hours of receipt so that we can resolve the issue in a timely manner.
SHIPPING FROM
At this time, Mefota only ships to locations within the USA. We do not offer international shipping at this time.
INCORRECT ADDRESS
It is the customer’s responsibility to provide a correct and complete shipping address at the time of order. If an incorrect address is provided, and the order is returned to us, the customer will be responsible for the cost of re-shipment.
DELAYED SHIPMENT
Mefota makes every effort to process and ship orders in a timely manner. However, there may be unforeseen circumstances such as severe weather conditions or high order volume that may cause a delay in shipment. If your order is delayed, we will make every effort to keep you informed of the situation and estimated delivery date.
We are dedicated to providing you with the best possible customer experience and we appreciate your business. If you have any questions or concerns, please do not hesitate to contact us at [email protected]